From:  Megan K.

West Bloomfield  Michigan

To: East Coast Piano

11-09-2005

Thank you so much for everthing!  It has been a pleasure working with East Coast Piano.  The best was the communication - your team was always so responsive - calling me every time - and informing me of 'the next step'.  You made me feel very comfortable through the purchasing process.  Dena... you were great.  It's also nice to know that you are a piano technician - with all that knowledge.

Today, the piano tuner/technician came.  He was very impressed too!  He showed me specifications that he especially liked:  he loved the solid 'beams' underneath the piano!  Also appreciated some of the excellent rare and tight vertical grain in the Alaskan Spruce soundboard.  He also liked the extended shape of the piano.  Before writing to you - I really wanted his seal-of-approval...Which I'm delighted to have!

The piano arrived in beautiful condition!  And the moving team did a wonderful job.  It was a true 'white' glove' delivery.  I can tell that much care is taken by you, in who moves your pianos.  True testimony again - showing how much you care.

As for your sales expert 'Rick' - well .... he's fantastic.  He won the sale - over the competition.  Great job with his communication - and responsiveness!

I am a very busy piano teacher - and a member of many associations: MTNA, NGPT, NFMC - as well as many smaller chapters!

            My Music Educator big awards include:

Marguis, Who's Who in America - 2006 Diamond Edition.

National Guild of Piano Teachers Honor Roll, 2005

The piano is a wonderful teahcing piano;  the students really love it.  I love the grand piano too!Thanks again for everything.  You are people of integrity.  Thank you, thank you, thank you!

Sincerely,

 

Megan K.